OrbitSub Legal & Trust Center
Terms of Service
The binding agreement governing your access to and use of OrbitSub — covering accounts, research rooms, Live Rooms, Orbit AI, citations, exports, communities, direct messages, subscriptions, Founding 500, and dispute resolution.
These Terms of Service ("Terms") constitute a legally binding contract between you ("you", "your", or "User") and OrbitSub, a sole proprietorship owned and operated by Karan in New Delhi, India, and registered as a micro enterprise under the Udyam (MSME) scheme of the Government of India ("OrbitSub", "we", "us", or "our"), governing your access to and use of the website at orbitsub.com, our web application, application programming interfaces (APIs), real-time collaboration rooms, export pipelines, and all related services, features, and content (collectively, the "Service").
By creating an account, clicking "Sign up", "Continue", or otherwise accessing or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our integrated policies, including our Privacy Policy, Cookie & Local Storage Policy, Payment & Billing Policy, Refund & Cancellation Policy, Use of AI Policy, Community Guidelines, Content Moderation & Appeals Policy, Copyright & IP Policy, Data Retention Policy, and User Data Deletion Policy. If you do not agree to these Terms, you must not access or use the Service.
These Terms are an electronic record in terms of the Indian Information Technology Act, 2000 and the rules made thereunder, and do not require any physical or digital signature.
1. Who We Are
The Service is owned and operated by OrbitSub, a sole proprietorship owned and operated by Karan in New Delhi, India, and registered as a micro enterprise under the Udyam (MSME) scheme of the Government of India. Our principal place of business is in New Delhi, India, and our official contact and Grievance Officer address for all legal, support, and regulatory notices is team@orbitsub.com (see also our Grievance Officer Policy).
2. Definitions
In these Terms, unless the context requires otherwise:
- "Account" means the registered user account created by you to access the Service.
- "Academic Profile" means the public or private researcher identity associated with your Account, including your username, display name, avatar, bio, academic position, institutional affiliation, verified-format ORCID iD, personal or lab website, research interests, Founding 500 badge, and Verified badge.
- "Citation Report" means the automated sentence-by-sentence citation, bibliography, and quote verification report generated by the Service against open scholarly registries.
- "Community" means a topic-specific research group created and moderated on the Service (addressed as
o/<slug>). - "Content" means any text, research draft, published paper, outline, table, LaTeX or Markdown source, bibliography, uploaded PDF, annotation, suggestion, comment, post, direct message, profile information, feedback submission, image, or other material uploaded, generated, transmitted, or displayed on the Service.
- "Contribution" means an edit, reader suggestion, review, or co-author modification proposed or accepted within a Research Room, recorded in the paper's provenance log (
ResearchContribution). - "Founding 500" means the recognition programme capped at the first five hundred (500) users who claim a permanent founding member number (
#1to#500). - "Live Room" means a Research Room opened for real-time collaborative drafting, presence, co-authoring, and reader suggestions powered by conflict-free replicated data types (CRDTs).
- "Orbit AI" means OrbitSub's integrated artificial-intelligence research, drafting, outline review, citation discovery, grounded question-answering, paraphrasing, autocompletion, and PDF-chat system.
- "Research Room" means a workspace on the Service where a piece of research is drafted, collaborated on, cited, reviewed, and optionally published, in any of our supported academic formats (Empirical Study, Conference Paper, Literature Review, Systematic Review, Thesis / Dissertation, Case Study, or Theoretical / Argumentative paper).
- "User Content" or "Your Content" means all Content that you create, upload, import, submit, or publish through your Account.
3. Eligibility
- Minimum age (18+). You must be at least eighteen (18) years of age — and of the age of legal majority in the jurisdiction in which you reside — and capable of forming a binding contract under applicable law (including Section 11 of the Indian Contract Act, 1872) to create an Account or use the Service. The Service is not directed to or permitted for persons under 18. If we learn that an Account belongs to a person under 18, we will deactivate and delete it immediately.
- Institutional or organisational use. If you access or use the Service on behalf of a university, laboratory, research institute, company, or other legal entity, you represent and warrant that you have full legal authority to bind that entity to these Terms, in which case "you" and "your" refer both to you individually and to that entity.
- Sanctions and export compliance. You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive trade sanctions, nor listed on any restricted-party list maintained by the Government of India, the United Nations Security Council, the European Union, HM Treasury (UK), or the US Office of Foreign Assets Control (OFAC).
- Prior bans. You may not register or use the Service if we have previously terminated or banned your Account for a breach of these Terms or our Community Guidelines, unless you have received prior written reinstatement from OrbitSub.
4. Account Registration, Security & Account Deletion
- Accurate information. When registering an Account (via email and password or Google Sign-In), you must provide truthful, current, and complete information and keep it accurate. Your chosen username (
@username) is a permanent identifier used for scholarly attribution, contribution history, and canonical links, and cannot be changed once registered. - One person per Account. Each Account is personal to a single human individual. You may not share login credentials, operate shared multi-person logins, or register Accounts using automated scripts, bots, or disposable bulk-registration tools.
- Credentials, sessions, and Two-Factor Authentication (2FA). You are solely responsible for maintaining the confidentiality of your password, session tokens, and two-factor authentication credentials. We support time-based one-time passwords (TOTP) and issue eight (8) single-use recovery backup codes when you enable 2FA in Settings → Security. You must store your backup codes securely offline. You must notify us immediately at team@orbitsub.com if you suspect any unauthorised access to your Account.
- Academic identity representations. You may optionally display your academic position, institutional affiliation, ORCID iD (validated against the ISO 7064 MOD 11-2 check digit standard), and website on your profile and exported papers. You must not misrepresent your academic credentials, claim an institutional affiliation you do not hold, or attach another researcher's ORCID iD.
- Self-serve Account deletion and active-subscription safeguard. You may delete your Account at any time in Settings → Account → Delete account. To protect you from being billed by PayPal after your Account is removed, our system enforces an Active Subscription Safeguard: if your Account has an active, trialing, or past-due PayPal subscription, you must first cancel the subscription in Settings → Billing before completing Account deletion. Full details of what is erased immediately, what is anonymised on co-authored papers, and what is held in the 180-day statutory archive are set out in our User Data Deletion Policy.
5. Your Content, Ownership & Licence
- You own Your Content. As between you and OrbitSub, you retain all ownership and intellectual property rights in and to Your Content — including your research drafts, published papers, outlines, bibliographies, uploaded PDFs, comments, and contributions — subject only to the third-party rights in any underlying sources you cite or quote and the co-author/contributor rights described in Section 7. OrbitSub claims no ownership over the research you write or publish on the Service.
- Limited licence to operate the Service. Solely to enable us to host, operate, secure, back up, typeset, index, and display the Service according to the visibility settings you choose, you grant OrbitSub a worldwide, non-exclusive, royalty-free, revocable, sublicensable (solely to our infrastructure and service providers described in our Privacy Policy) licence to host, store, cache, reproduce, format, typeset, transmit, and display Your Content:
- Private drafts and Library files: displayed and processed solely for you (and any co-authors or private room members you explicitly invite or share a room code with);
- Public Live Rooms, public published research, public profiles, comments, and Community posts: displayed publicly on the Service, indexed for search and discovery, included in public feeds and sitemaps, and citable or shareable by other users.
- Duration of licence. This operational licence ends when you delete the relevant Content or your Account, except:
- To the extent Your Content has been incorporated into co-authored research or accepted as a credited Contribution on another author's research (see Section 7.4);
- For brief retention in encrypted disaster-recovery backups (up to 14 days) and statutory compliance logs as detailed in our Data Retention Policy.
- Your representations and warranties regarding Your Content. You represent and warrant that: (a) you own Your Content or have all necessary rights, permissions, and licences to upload, process, and publish it; (b) Your Content does not infringe any copyright, trademark, trade secret, moral right, privacy right, or other right of any third party; and (c) uploading PDFs to your personal Library for grounding, citation, or PDF-chat complies with applicable copyright law, fair dealing / fair use exceptions, or the licence terms of those documents.
- Exporting your work (zero lock-in). You may export your research at any time in multiple standard scholarly formats:
- Typeset PDF (compiled via our isolated typesetting engine);
- Microsoft Word (
.docx) with structured headings and formatted bibliography; - LaTeX Source Archive (
.zip) containingmain.texandreferences.bib; - One-Click Open in Overleaf (submitting your compiled LaTeX and BibTeX payload directly to Overleaf at your instruction);
- Markdown (
.md); and - Citation Report PDF (a downloadable sentence-by-sentence citation and quote verification report).
6. Acceptable Use & Prohibited Conduct
You agree to use the Service in compliance with all applicable laws and our Community Guidelines. You must not directly or indirectly:
- Unlawful or harmful content: Host, upload, generate, or transmit any Content that violates applicable Indian or international law — including Content that threatens the sovereignty, integrity, defence, or security of India; promotes terrorism or violent extremism; constitutes child sexual abuse material (CSAM) or child sexual exploitation and abuse (CSAE); encourages suicide or self-harm; involves human trafficking, non-consensual intimate imagery, defamation, cyberbullying, hate speech, money laundering, or gambling.
- Academic fraud and fabrication: Use the Service to fabricate empirical datasets, falsify experimental results, invent non-existent citations, impersonate peer reviewers or academic institutions, or operate commercial contract-cheating ("paper mill") services.
- Security and platform abuse: Probe, scan, or test the vulnerability of the Service except in strict accordance with our Responsible Disclosure Policy; bypass authentication, rate limits, plan quotas, or access controls; introduce malware, worms, or malicious payloads; or launch denial-of-service (DoS) attacks.
- Automated scraping and reverse engineering: Use any unauthorised robot, spider, scraper, or automated extraction tool to harvest Content, user profiles, or bibliographic enrichments from the Service, or attempt to decompile, reverse-engineer, or extract our source code, system prompts, or proprietary algorithms.
- Quota circumvention: Create multiple Free Accounts ("multi-accounting") to bypass monthly metered quotas on Research Rooms, Deep Research, Fast Drafts, AI Prompts, Citations, Autocompletes, PDF Chats, or Library Sources.
7. Research Rooms, Live Rooms, Co-Authorship & Contribution Provenance
- Visibility modes. Every Research Room operates under the visibility mode selected by its owner:
- Draft (Private): Visible only to the room owner and explicitly added co-authors.
- Live Room (Public or Private): When opened live, real-time collaborative editing and presence are enabled. A Public Live Room appears in the Live Rooms directory so the community can read and propose suggestions. A Private Live Room is hidden from public feeds, search, and profiles, and can only be joined by invited members or users who enter the room's private access code.
- Published Research: When published from a public room, the paper becomes a permanent, citable work on the Service with a full bibliography, provenance timeline, and downloadable exports. Research published from a private room remains restricted to its room members and code holders.
- Structured academic formats & Outline Review. When creating research or running Deep Research, you may select from seven (7) academic structures — Empirical Study, Conference Paper, Literature Review, Systematic Review, Thesis / Dissertation, Case Study, or Theoretical / Argumentative — and optionally review, reorder, edit, add, or remove sections and per-section guidance in Outline Review before full draft generation begins.
- Co-authorship. Room owners may invite co-authors to collaborate in real time. Co-authors are credited on the research header, public cards, and exported title pages alongside their academic position, affiliation, and ORCID iD (where configured).
- Reader suggestions & Contribution credit. Visitors in a Live Room may submit text suggestions. When an author approves and merges a suggestion, the Service records an immutable provenance entry (
ResearchContribution) crediting the contributor on the paper and on the contributor's profile (Contributions tab). By submitting a suggestion in another user's Research Room, you grant the room owner and co-authors a perpetual, worldwide, irrevocable, royalty-free licence to incorporate, edit, publish, and export that suggestion as part of the research, subject to contributor credit. - Dismissing mistakes & Moderator review. If an author approves a suggestion by mistake, the author may dismiss the credit with a stated reason. To protect contributors from unfair credit stripping, any contributor whose previously approved credit is dismissed may flag that dismissal for independent review by OrbitSub moderators.
- Preservation of co-authored works. If you delete your Account, solo research owned solely by you is deleted immediately, while co-authored research or accepted contributions on other users' papers remain intact with your attribution converted to an anonymised placeholder so your co-authors do not lose their shared work.
8. Communities (o/<slug>)
- Creating and joining Communities. Registered users may create or join topic-focused Communities (
o/<slug>) to share and discuss research within a discipline. - Community moderation. Community creators and appointed Community moderators may establish supplemental topic rules, configure automated keyword or regex moderation rules (
AutoModRule), remove off-topic posts or comments within their Community, and mute or ban disruptive users from that Community. - Subordination to platform policies. Community rules and Community moderators are always subordinate to these Terms and our Community Guidelines. Community moderators may not permit content that violates platform-wide policies, nor abuse moderation tools to harass users or extort payment. OrbitSub reserves the right to override any Community moderation action, remove inactive or abusive moderators, or close any Community at any time.
9. Direct Messages & Media
- Private messaging & message requests. The Service allows users to exchange Direct Messages (DMs), including text, images, voice notes, and GIFs powered by the KLIPY GIF search integration. Users may control who can message them in Settings → Privacy (enabling or disabling message requests from non-followers and toggling read receipts).
- Unsending messages & abuse reporting snapshots. You may unsend a Direct Message you sent, which removes it from the conversation view. However, to prevent hit-and-run harassment, if a recipient reports a Direct Message for abuse before it is unsent, the Service captures an immutable point-in-time snapshot (
messageSnapshot) of the reported message for review by our Trust & Safety moderators (see our Content Moderation & Appeals Policy).
10. Orbit AI, Grounding & Citation Reports
- How Orbit AI works. Orbit AI assists you with Deep Research, Fast Drafts, Outline Review, grounded Q&A (
Ask), critical peer-style feedback (Review), academic paraphrasing (Paraphrase), inline writing completions (Autocomplete), targeted rewrites (Edit), citation discovery (Cite), and interactive PDF analysis (Chat with PDF). Full operational details are set out in our Use of AI Policy. - Human-in-the-loop control. Orbit AI is an assistive research tool, not an autonomous author. Edits suggested by Orbit AI in the editor are presented as reviewable proposals that you accept, modify, or reject. Every AI generation and AI-assisted edit is transparently logged in the document's provenance history (
AI_GENERATE/AI_EDIT). - Citation Reports & verification duty. OrbitSub retrieves real scholarly metadata and abstracts from open bibliographic registries and provides an automated Citation Report that evaluates sentence-by-sentence support, quote accuracy, and bibliography completeness. However, AI models and external bibliographic metadata can still contain errors, omissions, or misinterpretations. You are solely responsible for reading the primary sources, verifying every factual claim, quotation, equation, and citation before publishing, exporting, or submitting your work to any journal, conference, university, or third party.
- Academic integrity & disclosure. You are solely responsible for complying with the AI-usage, authorship, and disclosure policies of your university, employer, funding agency, conference, or publisher.
- Zero training on your research. Neither OrbitSub nor our third-party AI model providers use your private drafts, prompts, uploaded PDFs, or research outputs to train or fine-tune foundation models.
11. Third-Party Services, Bibliographic Registries & Integrations
The Service interoperates with third-party services and open scholarly registries, including:
- Open Bibliographic Registries: OpenAlex, Crossref, Semantic Scholar, arXiv, PubMed, Europe PMC, DOAJ, Unpaywall, and CORE (used to search, enrich, and verify academic references);
- Reference Managers & Scholarly Tools: Zotero, Mendeley, ORCID, and Overleaf (connected or invoked only when you explicitly initiate an import, link, or export);
- Authentication, Media & Payments: Google Sign-In (OAuth 2.0), Cloudinary (media hosting), KLIPY (GIF search in Direct Messages), and PayPal (exclusive payment processor).
Your use of any third-party service is subject to that third party's own terms and privacy policy. OrbitSub does not control and is not liable for the availability, accuracy, or conduct of third-party services or external websites linked from user research.
12. Plans, Subscriptions, Quotas & Billing
- Plan tiers. OrbitSub offers a Free plan and paid subscription tiers (Pro and Max), available on monthly or yearly billing cycles. Each plan grants specific monthly metered allowances (such as active Research Rooms, Deep Research papers, Fast Drafts, AI Prompts, Citations, Autocompletes, PDF Chats, and saved Library sources) and feature switches, as displayed on our Pricing page and in Settings → Billing.
- Yearly Verified badge perk. Eligible yearly paid plans include the Verified badge on your profile while the yearly subscription remains active.
- PayPal-only processing & automatic duplicate protection. All paid subscriptions are processed exclusively through PayPal. We never collect or store your raw credit card, debit card, or bank account numbers. Our billing engine enforces concurrency locks, idempotent checkout session reuse, and automatic compensating instant refunds: if a technical error occurs after PayPal approval or if a duplicate subscription checkout is detected for the same plan, our system automatically cancels the duplicate/failed billing agreement on PayPal and issues a 100% instant refund of any captured charge.
- Upgrades, cancellations & refunds. When you upgrade or switch intervals, your previous PayPal billing agreement is automatically cancelled so you are never billed twice. You may cancel your subscription at any time in Settings → Billing (or in your PayPal account), and you will retain full access to your paid plan until the end of your current billing period (
currentPeriodEnd). You may also use the Sync with PayPal button in Settings → Billing at any time to reconcile your subscription state directly with PayPal. Complete billing and refund terms — including our 14-day first-purchase money-back guarantee — are governed by our Payment & Billing Policy and Refund & Cancellation Policy.
13. Founding 500 Programme
- Nature of the programme. The Founding 500 programme recognises the first five hundred (500) users who claim a founding spot on the Service. Each Founding member receives a permanent sequential number (
#1through#500), a permanent Founding badge on their profile and research cards, a listing on the public Founding 500 wall, and a 3× weighted vote on the public product Feedback board. - Recognition only — not a paid subscription. Founding 500 status is a permanent community recognition badge only; it is not a paid subscription, does not grant Pro or Max plan quotas, and carries no monetary or cash value.
- Non-transferable & conduct rules. Founding numbers are strictly personal, may not be sold, traded, or transferred, and may be revoked if the holder's Account is terminated for a serious breach of these Terms or our Community Guidelines.
14. Product Feedback & Surveys
If you submit ideas, bug reports, feature requests, votes, or comments on our Feedback board, or complete an optional cancellation, account-deletion, or satisfaction survey (FeedbackSurveyResponse), you grant OrbitSub an unrestricted, perpetual, irrevocable, worldwide, royalty-free right to use, implement, modify, and incorporate that feedback into the Service without any obligation of compensation or attribution (other than displaying your public Feedback board post and shipped-changelog credit where applicable).
15. Intellectual Property of OrbitSub & Copyright Takedowns
- Our intellectual property. The Service — including its software architecture, user interface, visual design, typesetting templates, system prompts, compilation pipelines, logos, and the OrbitSub and Orbit AI names and marks — is owned by OrbitSub and protected by Indian and international copyright, trademark, and trade secret laws. Except for the limited right to use the Service in accordance with these Terms, no right, title, or interest in the Service is transferred to you.
- Copyright infringement notices. We respect intellectual property rights and respond promptly to valid takedown notices under the Indian Copyright Act, 1957, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the US Digital Millennium Copyright Act (DMCA). To report alleged infringement or submit a counter-notice, follow the procedure in our Copyright & IP Policy.
16. Suspension, Restriction & Termination
- By you. You may stop using the Service and delete your Account at any time via Settings → Account (subject to cancelling any active PayPal subscription first, as described in Section 4.5).
- By us. We may warn, remove Content, restrict features, mute, deactivate, or permanently terminate your Account if we reasonably determine that:
- You have materially or repeatedly breached these Terms, our Community Guidelines, or our Use of AI Policy;
- Your use of the Service poses a security risk, legal liability, or threat of harm to other users, third parties, or the integrity of the Service;
- We are required to do so by a valid court order, law enforcement directive, or statutory mandate under applicable law.
- Notice and appeal. Where practicable and lawful, we will notify you of the reason for any enforcement action and provide an opportunity to appeal to our moderators or Grievance Officer in accordance with our Content Moderation & Appeals Policy and Grievance Officer Policy.
- Survival. Sections 1, 2, 5 (to the extent of co-authored works and statutory retention), 10.3–10.5, 14, 15, 16.4, and 17 through 23 survive any termination or expiration of these Terms.
17. Disclaimers of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, ORBIT AI, ALL CITATION REPORTS, AND ALL CONTENT AND EXPORTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
WITHOUT LIMITING THE FOREGOING, ORBITSUB DOES NOT WARRANT THAT: (A) ORBIT AI OUTPUTS OR CITATION REPORTS WILL BE FREE OF ERRORS, OMISSIONS, OR HALLUCINATIONS; (B) ANY RESEARCH DRAFTED ON THE SERVICE WILL BE ACCEPTED FOR PUBLICATION, GRANT FUNDING, OR ACADEMIC CREDIT; OR (C) THE SERVICE WILL PROVIDE MEDICAL, CLINICAL, LEGAL, FINANCIAL, OR SAFETY-CRITICAL ADVICE. SEE OUR PLATFORM & ACADEMIC DISCLAIMER FOR FULL DETAILS.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- EXCLUSION OF INDIRECT DAMAGES. IN NO EVENT SHALL ORBITSUB, ITS OWNER (KARAN), AFFILIATES, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, ACADEMIC STANDING, GRANT FUNDING, PUBLICATION OPPORTUNITY, OR DATA, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- LIABILITY CAP. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IN ANY TWELVE (12) MONTH PERIOD SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO ORBITSUB IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM (LESS ANY AMOUNTS ALREADY REFUNDED); OR (B) USD $50.00 (OR ITS EQUIVALENT IN INDIAN RUPEES, APPROXIMATELY INR ₹4,000).
- STATUTORY CARVE-OUT. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILFUL MISCONDUCT, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (INCLUDING NON-WAIVABLE CONSUMER RIGHTS UNDER THE INDIAN CONSUMER PROTECTION ACT, 2019).
19. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless OrbitSub and its owner (Karan) from and against any third-party claims, actions, demands, liabilities, damages, losses, and reasonable legal fees arising out of or relating to: (a) Your Content (including any allegation that Your Content infringes third-party intellectual property, privacy, or academic rights); (b) your breach of these Terms or applicable law; or (c) your misuse of Orbit AI or external bibliographic integrations.
20. Force Majeure
OrbitSub shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, sovereign or regulatory actions, internet backbone or cloud infrastructure outages, upstream AI model provider or bibliographic registry outages, power failures, or distributed denial-of-service attacks.
21. Governing Law, Jurisdiction & Dispute Resolution
- Governing law. These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the Service (whether in contract, tort, or statute), are governed by and construed in accordance with the laws of the Republic of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and the Consumer Protection Act, 2019, without regard to conflict-of-law principles.
- Informal resolution & Grievance Officer first. Before initiating any formal legal proceeding, you agree to first submit a written notice of the dispute to our Grievance Officer at team@orbitsub.com (see our Grievance Officer Policy) so that we may attempt to resolve the matter in good faith within fifteen (15) days.
- Exclusive jurisdiction. Subject to any non-waivable statutory consumer forum rights under applicable law, all disputes not resolved informally shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, India, and you and OrbitSub irrevocably submit to the personal and subject-matter jurisdiction of those courts.
22. Changes to These Terms
We may revise these Terms from time to time to reflect new features, legal or regulatory developments, or operational adjustments. When we make changes, we will update the "Last updated" date at the top of this page. If a revision materially affects your rights or obligations, we will provide at least fourteen (14) days' advance notice (by email to your registered address or via an in-app announcement banner) before the new Terms take effect, unless an immediate change is required by law or to address an urgent security or safety risk. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the revised Terms. If you do not agree, you may cancel any active subscription and delete your Account before the effective date.
23. General Provisions & Contact
- Entire agreement. These Terms, together with the policies incorporated by reference herein, constitute the entire agreement between you and OrbitSub regarding the Service and supersede all prior agreements or understandings.
- Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect.
- No waiver. Our failure or delay in exercising any right or remedy under these Terms does not operate as a waiver of that or any other right or remedy.
- Assignment. You may not assign or transfer these Terms or your Account without our prior written consent. OrbitSub may assign these Terms in connection with a merger, acquisition, corporate conversion, or sale of all or substantially all of its assets, upon notice to you.
- Electronic communications. You consent to receive all agreements, notices, disclosures, receipts, and other communications from us electronically via email or in-app notifications, which satisfy any legal requirement that such communications be in writing.
- Contact & Grievance Officer. Questions, legal notices, or grievances regarding these Terms may be sent to Karan (Founder & Grievance Officer, OrbitSub, New Delhi, India) at team@orbitsub.com or via our Contact page ( effective date: 1 October 2026; last updated: 25 October 2026).